Cancel Membership

You are here

Thanks for being a member!

Once you cancel, your child can still log in and play Club Penguin as a free player. Plus, you can reactivate a membership at any time.

If you have any feedback about your child's membership experience, please contact us: billing@clubpenguin.com

You have the right to cancel this contract within 14 days from the original purchase date. If you choose to do so, please contact our Billing Team, at billing@clubpenguin.com, or by sending us a completed withdrawal form. We will not refund fees to your account that may have accrued, or refund canceled subscriptions.

You need to login to your Parent Tools account in order to cancel your membership.